Required Vaccines:

  • Dogs – Rabies, DHPP & Bordetella (Kennel cough)
  • Cats – Feline Leukemia, FVRCP, and Rabies vaccinations for cats.

Other Policies:

  • All pets must enter and exit the building with a collar and on a leash.
  • You are welcomes to bring your dog’s bed, blankets, treats, or toys to help them feel comfortable in their suite.  But please remember to label all items that you bring with your pet!
  • Unfortunately, we’re unable to accommodate pick-ups or drop-offs on holidays, as we want to ensure our staff can spend time with their families. Thank you for your understanding!
  • We can board dogs as young as 5 months old, provided they’ve had their shots at least two weeks prior.
  • We retain the right to refuse to groom and/or board your dog based upon health conditions, temperament, flea/tick infestation, and age.
  • We reserve the right to report any signs of obvious animal abuse or neglect to legal authorities.
  • Lake Wylie Pet Resort does not and will not administer medications to feline guests.
  • A $35 returned check fee will be charge to any check that is not honored by our financial institution.
  • Please pre-portion your dog’s meals into Ziploc bags to ensure accurate serving sizes. If meals are not pre-sorted, we will portion the food ourselves for a $5 per day per pet fee. If you don’t bring food for your pet, we can provide our store’s food at a cost of $10 per dog per day.
  • Please ensure that your dog comes to us clean and free of ticks or fleas. Any dogs that are dirty or that have fleas or ticks will be bathed and treated, at the owner’s expense!
  • Please provide Lake Wylie Pet Resort with your pet’s up-to-date vaccination records and your current contact information. To streamline the check-in process, we prefer that you email these documents in advance. Additionally, please complete all required forms for your pet(s) and bring them with you at check-in for each appointment. If these forms are not filled out in advance, they will need to be completed before your pet can be checked in.
  • We charge an additional $10 per day for females in season and for males that have not been neutered.
  • All services are by appointment only and must be during business hours. If you cannot make your scheduled appointment, please call to reschedule. This is very important as time spent waiting for late appointments takes away from time spent with our furry guests!
  • Pets requiring special handling, such as those unable to socialize with others, displaying food aggression, attempting to escape, showing aggression toward staff, or needing leash walks, will incur an $8 daily handling fee. This fee may be applied at any time during their stay if additional care adjustments are necessary.
    • If a separate feeding need is disclosed at check-in, only a $3 daily fee will apply instead of the $8 special handling fee.
  • Individual let outs will receive multiple 20-minute sessions outside during their stay.  We reserve the right to refuse service to animals who cannot be around other animals.
  • We can administer prescribed medication or ointment in its original container for $2.50 per application per day.
  • Grooming clients who do not pick up their pets in a timely manner will be charged a half day of daycare at $10.00. Additionally, you have up to three (3) days to return to us for a grooming correction if something is not done to your liking.
  • A $10-$50 fee will be assessed, depending on distance, if we have to travel to pick up food, medication, or take an animal to the vet, etc.
  • You can be charged up to $150 for damages caused by your dog in any of our suites, crates, or any other property.
  • Download the LWPR Client Agreement and Bordatella form.  Both are required.
  • Please fill out the Mandatory Check In Form prior to bringing your pet to LWPR for boarding.  We are no longer logging pertinent information upon check in. You are responsible for logging all of your pet’s food needs, belongings, and other relevant information that we need to know to properly take care of your pet.  If you do not complete this form prior to check in, you will be asked to fill this out in our reception area before your pet is checked in. NO EXCEPTIONS.

Thank you for complying with these rules and policies.  Your cooperation helps our team provide a happy and healthy experience to your pet and all of our other furry customers.